For HVAC businesses
Inbound leads cool off fast. FirstCall answers while they are still hot.
When a homeowner submits a form or emails your shop, minutes matter. FirstCall drafts a reply in under two minutes, asks a few qualifying questions, offers real calendar slots, and logs the outcome — with your approval on early sends.
Pre-pilot MVP. Founder: Daniel. Operating lead: Arlo.
The problem
HVAC shops live on inbound demand — emergency repairs, seasonal installs, quotes. Many of those leads arrive after hours or while crews are on jobs. If nobody replies for an hour (or longer), the homeowner calls the next company on the list.
FirstCall is built for that gap: speed first, then qualification and booking, so more inquiries become scheduled jobs instead of missed opportunities.
How it works
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Watch inbound
Connect a web form inbox, shared email, or lead notification. FirstCall notices new HVAC inquiries as they arrive.
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Draft a fast reply
Within about two minutes, a clear reply is ready: acknowledgement, next step, and tone that matches your shop.
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Qualify and offer slots
Two or three short questions (issue type, urgency, address area) then real openings from your calendar.
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Approve, book, log
Early on, you approve sends. Booked visits and no-shows are logged so you can see reply time and conversion.
Human approval, by design
On early sends, FirstCall does not go fully autonomous. You review the first replies until you are comfortable with the tone and the booking flow. That keeps customers hearing from your business, not a black box.
Pricing
We start with a pilot for one HVAC shop. After that, simple monthly pricing. Exact numbers will be set once the pilot proves reply time and bookings against your baseline. No long contract required to try the pilot.
FAQ
What is FirstCall?
FirstCall is a speed-to-lead agent for HVAC businesses. It watches inbound web, form, and email leads, drafts a reply in under two minutes, asks two or three qualifying questions, offers real calendar slots, and logs the outcome.
Who is FirstCall for?
HVAC contractors and service shops that get inbound leads from websites, contact forms, or email and want faster first responses without hiring after-hours staff immediately.
Does FirstCall send messages without approval?
Not at the start. Owners approve early sends. Autonomy can increase later once the shop trusts the tone and booking rules.
What systems does it connect to?
The pilot focuses on one inbox (web form notifications or email) plus a calendar for real availability. Broader CRM and phone integrations are out of scope for the first pilot.
How fast is the first reply?
The target is a drafted reply within about two minutes of a new inbound lead, then qualification and calendar offers in the same thread.
How much does it cost?
Pilot first, then simple monthly pricing. Exact prices are not published until after the pilot. Request a pilot below to talk through fit.
Is this a chatbot on my website?
No. FirstCall handles inbound leads after someone already contacted you (form, email, or lead notification). It is follow-up and booking, not a website chat widget.
Request a pilot
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